Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us via emailat privacy@Luccro.com.
INFORMATION COLLECTION AND USE
LUCCRO asks when we need information that personally identifies you (“Personal Information”). Your Personal Information is used to create your personal user account. Contact information and other user-specific information are used only internally by LUCCRO to operate the Site and to communicate with users of the Site (“Users”). Demographic and profile data collected by LUCCRO may be used to tailor this Site or any requested email communications, and to display information that is more relevant to you. LUCCRO also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Information relating to User transactions, such as contact information, transaction type, transaction amount, payment, shipping and billing information, are used internally by LUCCRO and are not disclosed to third parties.
LUCCRO may use a User’s contact information to communicate with the User regarding product and service updates, patches, policy changes, billing and other activities relating to the use of the Site, and for marketing purposes.
LUCCRO reserves the right to disclose any information if such action is necessary (a) to conform to the requirements of law or to comply with legal process or notice served on LUCCRO, (b) to protect and defend the legal rights or property of LUCCRO, the Site or its Users, or (c) in an emergency, to protect the health and safety of its Users or the general public. LUCCRO further reserves the right to release any information concerning any User if that User participates (or is reasonably suspected of participating) in any illegal activity, even without a notice, warrant, or other court order. Finally, LUCCRO reserves the right to cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities, and to report any suspected illegal activity to law enforcement agencies for investigation or prosecution.
Your email address is used to only send you information that you have requested. As part of your use of the Site, LUCCRO allows you to elect to receive, or not receive, certain information from LUCCRO. LUCCRO adheres strictly to permission-based email policy. Except where requested, LUCCRO will not send you unsolicited email information, commercial offers or advertisements. LUCCRO will not sell, rent, or loan our contact lists (including customer data) to any outside firms. All emails that you have requested will have an option to unsubscribe. LUCCRO endeavors to fulfill unsubscribe requests quickly so that no further communications are sent to Users who have stated that they do not wish to receive the specified information. From time to time we may need to contact you to advise on alterations to the Site and/or updates to this or other policies.
The Site uses “cookies” to enhance the functionality of the Site and to make transactions and other activities more convenient and efficient for users. Whilst disabling cookies will still allow a User to use the Site, it may prevent a User from being able to process transactions on the Site. For more information on cookies, please see www.aboutcookies.org.
COMMUNICATIONS FROM THE SITE
4.1. Special Offers and Updates. We send all new Users a welcoming email to confirm their password and username. Out of respect for the privacy of our Users, we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
4.2. Newsletter. If a User wishes to subscribe to our newsletter(s), we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email or by sending an email with the Users name and “Opt-Out” in the message.
4.3. Customer Service. We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
WEBSITE USAGE INFORMATION
We use your IP address to help diagnose problems with our server, and to administer our Site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. LUCCRO does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
LUCCRO has made and continues to make, substantial investments in the latest server, database, backup and firewall technologies to protect our information assets. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members should never be accessible to anyone outside LUCCRO. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
Although we take all reasonable precautions to protect our User’s information, due to the open nature of the Internet, we cannot guarantee that any information stored on our servers, or transmitted to or from you, will be free from unauthorized access. By using the Site, you understand and agree to assume these risks.
CONTACTING LUCCRO ABOUT PRIVACY
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact: privacy@Luccro.com.